HELP CENTER

How can we help?

Guides, video walkthroughs, and API references. Or chat with a real engineer 24/7.

04 · Developer docs

CLI, API, GitHub Actions.

Everything you can do in your client area is available via our REST API. Full docs with code samples.

API example
# List your active hosting services
curl https://api.hostethics.com/v1/services \
-H "Authorization: Bearer $TOKEN"

{ "services": [
{ "id": "hst_a1b2", "type": "shared", "domain": "yoursite.com" },
{ "id": "vps_c3d4", "type": "vps", "ip": "1.2.3.4" }
]}
06 · System status

All systems, all regions.

Web Hosting (London)
operational 99.998% · 30d
Web Hosting (Manchester)
operational 99.997% · 30d
VPS Compute
operational 99.996% · 30d
Cloud Compute
operational 99.998% · 30d
DNS Network
operational 100% · 30d
Email Delivery
operational 99.994% · 30d
Client Area
operational 100% · 30d
07 · Still stuck?

We’re one click away.

Live chat

From your client area. Typical response under 5 min. 24/7.

Open a ticket

For non-urgent issues that need attachments or long threads.

Phone callback

Request from your dashboard — we call you back within minutes.

08 · Feedback

Missing an article?

Every KB article ends with a "was this helpful?" prompt. We publish new ones weekly based on what you tell us.

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Can't find what you need?

Message our support team from your client area — real UK-based engineers, 24/7.

Contact support