ABOUT US

Small UK team. Big commitment to honest hosting.

We started Hostethics because we were tired of hosting companies that oversold, throttled, and misled customers. We wanted to build something honest.

2021
Founded
London, United Kingdom
500+
UK businesses hosted
Growing organically
99.98%
30-day uptime
Published publicly
100%
Renewable energy
UK infrastructure
02 · Why we exist

Hosting became hostile. We're building an alternative.

The industry got obsessed with £0.99 loss leaders and £60 renewals. With upsells for basic features. With chatbots pretending to be support.

We do the opposite: transparent pricing, everything included by default, real UK-based engineers answering tickets. It turns out being fair is a pretty good business model too.

Real support
03 · Our principles

Six things we refuse to compromise on.

Human support

Real UK-based engineers. If we can't solve your issue, we tell you why — and how to escalate.

Honest pricing

What you see is what you pay. Renewal prices don't triple. Ever.

Own our stack

We run our own hardware in UK data centers. Nothing critical outsourced.

Green energy

100% renewable across our UK infrastructure. Carbon-neutral operations.

Privacy first

No selling customer data. No ads on your dashboard. GDPR-native.

Ship improvements

New features and fixes ship weekly. Public changelog. Customer-driven roadmap.

04 · The team

Small on purpose.

We're a small, focused team — and that's how it stays. When you email support, you're talking to someone who actually knows the infrastructure.

Sarah
Co-founder, Operations

Formerly infra ops in fintech. Handles customer success and finance. Lives in Kent.

James
Co-founder, Engineering

Ex-agency sysadmin, now runs our platform. Sysadmin, kernel-hacker, occasional runner.

Ravi
Support Engineer

10 years of WordPress and Linux experience. Answers most of your late-night tickets.

05 · Milestones

Our journey so far.

2021
Founded in London
Two co-founders, a lot of frustration with the hosting industry, and a mission to do it better.
2022
First 100 customers
Word of mouth. No paid marketing. Focused entirely on shared hosting.
2023
VPS + Cloud launch
Expanded the product line based on customer requests. Hit 200+ customers.
2024
Manchester DC
Added a second UK data center for redundancy. Signed our first agency reseller partners.
2025
Managed WordPress
Purpose-built WP platform. Broke past 500+ active customers.
2026
Where we are today
Small team, growing sustainably. Profitable. Committed to staying independent.
06 · Certifications & Compliance

What we take seriously.

GDPR
UK & EU compliant
DPA
Data Processing Agreement
ICO
Registered UK controller
100%
Renewable energy
07 · Culture

Small team, high standards.

Deep curiosity

We hire engineers who want to understand things properly, not just make problems go away.

Kind rigor

Honest, careful feedback. Assume good intent. Over-communicate.

Ship, then polish

Better a working feature in customer hands than a perfect one in a Notion doc.

Want to work with us?

We hire support and engineering talent occasionally. Say hello via our contact page.